Shipping policy

 

 

Shipping Policy

At Tastermonial, our goal is to get your order to you quickly, safely, and reliably. Below you’ll find details about our shipping process, timelines, and what to expect once you place an order.


🕒 Order Processing

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • Orders placed after 12 PM EST may be processed the following business day.

  • Once your order ships, you will receive a confirmation email with tracking details.


Shipping Methods & Rates

We offer several shipping options to meet your needs. Shipping fees and available methods will be displayed at checkout.


Tracking Your Order

Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number. You can also track your order anytime through your Tracking Page. 


Lost or Damaged Packages

If your order is marked as delivered but you haven't received it:

  • First, check with neighbors or household members.

  • Look for a notice from the carrier (in mailbox or door).

  • Contact the shipping carrier with your tracking number.

  • If unresolved, contact us through out Support Page within 7 days of the delivery date.

Damaged or missing items must be reported within 7 days of receipt.


Returns & Exchanges

Need to return something? Visit our Return Policy page for full details.


Still have questions?

We're here to help! Reach out to our team anytime at support@tastermonial.com.